Shipping policy

 

To return your product, you should return your product at your cost to:

FOR US RETURNS

Please return to PDR 40 Saw Mill Pond Rd. Edison NJ  08817 - Tweak'd by Nature

FOR CANADA RETURNS

Please return to Airoute Cargo (Toronto) Ltd, 200B First Gulf Boulevard, Brampton, Ontario L6W 4T5 - Tweak'd by Nature

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

FOR UK RETURNS

Please return to Beckdale Europe Ltd, 10 Charter St, Leicester LE1 3UD 

Once we have received your parcel and allowing for the extra measures for the health and safety of our warehouse team we will be in contact to confirm the receipt of the returned goods and that your refund/exchange has been issued accordingly. Please allow 10-14 working days for your return to be processed and for our customer care team to contact you.

All refunds will be processed back on to the card originally used for purchase.

Unfortunately, products bought online must be returned by post and cannot be returned to any retail outlet or store.

We cannot refund any postal charges you incur to both deliver the item to you or to return the item to us, unless we have sent you the wrong items, or your order is faulty, damaged or not as described on arrival.

We cannot refund any Tax, Customs or Duties charges that you may have incurred at the time of delivery.